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Tech Minute Video:
Achieving Operational Excellence

Javier Otiz
Project Consultant
Javier joined the Rastrac team back in August 2005 and currently is a Project Consultant working with partners to provide GPS tracking and fleet management solutions in order to improve efficiency.


What does Rastrac do for you? While many people think of Rastrac as a GPS tracking company, of which there are many and I mean many, we are in fact, an organization that is more focused on helping our clients reach and exceed their fleet operations goals. We know, if our clients win, we win. We promote and provide a means to achieve Operational Excellence through our services and long years of experience and know-how. How do we do this? We help our customers concentrate on five key areas and when they do that they unquestionably improve their fleet operations and thereby their company operations.

The five areas are Technology, Process, Organization, Communications & Financial. Through Rastrac services and expertise our clients achieve and surpass their operational goals by implementing SOPs in these five areas. This enables them to streamline their fleet operations to a degree they never thought possible before. And, in the end their achievements benefit the entire organization. 

With Rastrac’s services and your supervision, your employees know their jobs and how to do them and how they will be held accountable. This leads them to better understanding your expectations and alleviates any confusion about how they will be viewed by the rest of the organization. Vehicles last longer with less repair because they are not being abused or misused and they are maintained on a regular basis. You and your management team are kept very well informed about how the fleet is operating and you are able to make changes on the fly, based on facts, data and patterns. Lastly, by implementing Rastrac services you’re able to run the same fleet for less money and we all know what that means.

So, don’t think of Rastrac as a GPS Tracking company; that is just the underlying technology being used to give you dots on a map. And, while that is similar to the technology being used by other companies in the market, Rastrac has been able to do so much more with it to enable our customers to bring us both standard and non-standard requirements and have them added easily. Requirements like driver ID using a building badge in the vehicle, in-cab coaching using different patterns of tones to signify specific warnings, digital reports for our clients built to be identical to their corresponding paper reports, sensor reporting for almost any sensor being used today and many more.

So you see, we are focused on helping our clients achieve their fleet operations goals and reaching the point of Operational Excellence they wish to realize, which your typical GPS tracking companies don’t or won’t do. Give us a call and tell us what you need.

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